There are a number of reasons why TOA is an employer of choice, here are a few of them:
Stability:TOA has been in Middle Tennessee since 1926 and has expanded to 20+ locations!
Impact: TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships, and helping patients live their best life.
Work Environment: The TOA team focuses on fostering an excellent working environment, one of positivity, job satisfaction, and engagement.
Total Rewards: TOA offers competitive salaries based on the current Middle Tennessee wage market, plus a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit sharing match to go along with your contributions.
The TOA Appointment Scheduler is responsible for being our patients' biggest advocate. Appointment Schedulers need to understand TOA Physicians, locations, and services inside and out to ensure patients are getting the best care possible for each unique situation.
Dissect pertinent details needed to schedule appointments accurately
Implement problem solving/critical thinking in scenarios with gray areas
Maneuver between two screens and two systems
Respond effectively to time sensitive email communication
Maintain call productivity while multitasking