Tennessee Orthopaedic Alliance

  • Greeter

    Job Locations US-TN-Nashville
    Posted Date 3 weeks ago(11/16/2018 2:20 PM)
    Job ID
    2018-1467
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    The TOA Greeter will stand at the elevator to greet patients who arrive.  Greeters’ primary duty is to help patients feel welcome. Patients may need extra help or direction as they enter for appointments.

    Responsibilities

    • Offer superior customer service to all patients that come into the TOA facility 

    • Greet patients with a friendly face

    • Direct patients to appropriate check-In desk

    • Assist patients with disability forms

    • Ensure that the area around the elevators stays presentable

    • Makes sure patients move quickly to designated area

    • Troubleshoot for patients and visitors

    • Assist patients with limited mobility

    • Schedule appointments when necessary

    • Monitor all patients needs and communicate information to the correct individual

    Qualifications

    • High School diploma

    • Know how to direct patients with disability forms

    • Basic computer knowledge

    • Professionalism

    • Initiative

    • Exceptional judgment to achieve goals and resolve issues

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