Tennessee Orthopaedic Alliance

  • Financial Counselor

    Job Locations US-TN-Nashville
    Posted Date 4 weeks ago(9/19/2018 3:56 PM)
    Job ID
    # of Openings
  • Responsibilities

    • Work the daily appointments – Open balances and print statements for front desk to collect at check-in
    • Meet face to face with patients regarding balances on their account
    • Explain patient benefits  (Deductibles, Co-pays, & Co-insurance amounts)
    • Set up payment plans 
    • Submit adjustment requests
    • Request patient refunds
    • Assist front desk with check-out
    • Pre-service collections ( Surgery deposit, ESI, & High Dollar Drugs)
    • Schedule patients for appointments or follow-ups
    • Work the self-pay report(aging report & work log)
    • Follow-up on insurance denials
    • Collect patient payments
    • Any additional task assigned by Site Manager or Front Desk Supervisor


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