Tennessee Orthopaedic Alliance

  • Greeter

    Job Locations US-TN-Nashville
    Posted Date 1 month ago(3/27/2018 10:56 AM)
    Job ID
    2018-1263
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    The TOA Greeter will stand at the elevator to greet patients who arrive.  Greeters’ primary duty is to help patients feel welcome. Patients may need extra help or direction as they enter for appointments.

    Responsibilities

    RESPONSIBILITES:

    • To offer superior customer service

    • Greet patients with a friendly face

    • Direct patients to appropriate check-In desk

    • Help assist patients with disability forms

    • Ensuring that the area around the elevators stays presentable

    • Makes sure patients move quickly to designated area

    • Troubleshooting for patients and visitors to be available to answer questions

    • Assist patients with limited mobility

    • Schedule appointments when necessary

    • Documents and monitors all patients needs and communicates information to the correct individual

    Qualifications

    EDUCATION REQUIREMENTS:

    • High School Graduate

    QUALIFICATIONS AND EXPERIENCE:

    • Knowledge of physicians schedules

    • Knowledge of where to send patients for check-In process

    • Knowing how to direct patients with disability forms

    • Knowledge of computer

    • Professionalism

    • Initiative

    • Exceptional judgment to achievegoals and resolve issues

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