Tennessee Orthopaedic Alliance

Appointment Scheduler

US-TN-Nashville
1 week ago(12/5/2017 3:58 PM)
Job ID
2017-1153
# of Openings
1
Category
Central Business Office

Overview

The TOA Appointment Scheduler is responsible for scheduling patient appointments. Provides professional customer service by obtaining and verifying necessary demographic and insurance information and is also responsible for making and scheduling future patient appointment.

Responsibilities

 

  • Assists patient in scheduling appointment
  • Obtains and enters new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing
  • Obtain insurance information
  • Schedule Rock Hopper appointments
  • Schedule Online appointment request
  • Reschedule appointments for doctor cancellations
  • Patient access to paperwork prior to appointments
  • Verify motor vehicle insurance for benefits and approval
  • Schedule appointments for fax referral form from referring physicians
  • Coordinate second opinion records and approvals

Qualifications

EDUCATIONAL REQUIREMENTS:

  • High school diploma required

QUALIFICATIONS AND EXPERIENCE:

  • Knowledge of Patient appointment scheduling
  • Professionalism
  • Knowledge of computer
  • Knowledge of customer service
  • Must be organized and detail-oriented
  • Good communication skills
  • Knowledge of health care and experience in physician office or clinic

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