Tennessee Orthopaedic Alliance

Medical Assistant - Certified Float

US-TN-Nashville
1 month ago
Job ID
2017-1048
# of Openings
1
Category
Clinic

Overview

The Medical Assistant – Certified (MA) position plays an important part in the daily operation of our TOA clinics. This role partners with our clinical staff and clinical administrative team members to ensure our patients receive excellent service. Our MAs demonstrate a deeply rooted compassion for helping our patients, and a commitment to making sure our operations run smoothly and effectively.

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Responsibilities

The MA is often the first clinical point of contact for our patients. They are responsible for escorting patients to the exam room, taking their medical histories, and learning more about their chief complaints. A TOA Medical Assistant is among the best in the industry, differentiated by their focus on patient care, technical expertise, and being a part of the TOA team.

  • Escort patients from waiting room to exam room, taking patient medical histories, obtaining chief complaints, taking vital signs, preparing patients for examination and treatment, and/or reviewing chart and file for completeness
  • Prepares equipment and supplies for clinical procedures such as aspirations, injections, X-rays, and may also administer injections, remove casts, splints, and dressings as directed by physician and may prepare prescriptions as directed by physician.
  • Assists with the scheduling of tests and treatments, coordinates patients surgeries including scheduling, insurance coverage and pre-certifies surgeries if needed.
  • Responds to patient and payor phone calls by securing information from physician and/or providing the appropriate information. Screens telephone calls for referral to nurse or physician.
  • Orders and maintains clinical and office supplies and equipment.
  • Maintains patient files in the EHR, records and other information.
  • Complies and condenses technical and statistical data for reports and records.
  • Participates in professional development activities and maintains professional affiliations.

Qualifications

At TOA, our patients deserve the best care, and we strive to differentiate our practice by having the most qualified and skilled Medical Assistants available.

  • Graduation from an accredited program for Register and/or Certification Medical Assistants.
  • A current and unencumbered MA Certification through a sanctioned third-party, such as The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists
  • At least one year experience is preferred, with some of that in an orthopaedic environment. 
  • Exceptional focus on the patient experience and customer service, with a demonstrated capacity to delivery excellent care and compassion to our patients and their families
  • An energetic and enthusiastic pace at work, with the ability to swiftly and accurately manage the flow of patients through the clinic, without any diminishing focus on patient care
  • The ability to multi-task, recognizing that no two days may be the same, and feeding off of the daily need for flexibility, shifting priorities, and still remaining organized - focused on achieving excellent results
  • Dependability, with a reliance on the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner
  • CPR Certifications or trained.

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