The Patient Access Representative is the friendly and helpful face of TOA – generally, the first person who interacts with our patients or their families. The Patient Access Representative sets the tone for a great patient visit by professionally and compassionately attending to the patients as they arrive for their appointment at TOA.
The Patient Access Representative serves a very important role as TOA provides its services to the patients and families. Primarily, the Patient Access Representative welcomes the patient to our facility warmly and professionally, works to ensure they are checked in for their appointment, and that all the necessary paperwork and insurance information is obtained. It is a fast-paced work environment, but one that requires focus on each and every patient interaction.
At TOA, our patients deserve the best care, and we strive to differentiate our practice by having the most qualified and skilled Patient Access Representatives available.